Address:
Folger Technologies
20 South St
Milford, NH 03055

Our address is not a storefront, if you select "Customer Pickup" on your online order you can pick your order up at this location. We currently cannot accept payments at this location and all orders must be placed on the website prior to pickup.

Hours:
Monday - Friday
9AM - 5PM

Phone:
(888) 397 - 8160

Email:

Orders@Folgertech.com

Support@Folgertech.com

Help Center: (knowledge base and contact form)

http://folgertechhelp.enchanthq.com/

** For questions on your build please refer to the build and config guides located on the google drive. (Prusa i3 Kit) (Kossel Kit) (2020 i3 Kit)

All inquiries please use the Help Center and someone should get back to you within 24-48 hours. Please include your order number and details to what you are inquiring about.

Common Questions:

 

Q: I just got my tracking number but there is no tracking updates.

A: The tracking numbers are normally printed just as the order comes in, if there is a handling time, (listed on the listing) there maybe a delay before the tracking starts to update.

 

Q: My package was damaged in shipping, what do I do?

A: Send pictures of the damaged box and items and will we work with you to get the problem resolved.

 

Our products all come with at least a 14-day not DOA and 14-day return window, for kits the kits must not be: assembled or partly assembled.